Knolly Bikes has been around since 2002, engineering suspension technology and off-road bikes. Our designs are influenced by Vancouver's North Shore mountain bike trails and we are focused on delivering the absolutely most reliable, highest performing products that we can.
We are a small, fun, and dynamic team, with a dedicated passion for riding. Our office is located at the base of Burnaby Mountain, and is in a transit and bike friendly location.
We're looking for a Junior and a Mid-level Inside Sales Representative.
Details are below:
Apply with a cover letter/resume (application deadline Nov 20):
Junior Sales role: LINK
Mid-level Sales role: LINK
JUNIOR INSIDE SALES
Here is what you’ll be doing:
Handling an existing dealer sales portfolio
Learning the ropes and being groomed into the sales team
Sales collections
Creating and fulfilling sales inquiries using in-house ERP system
General B2B and B2C sales communication
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Answering product and sales inquiries via phone/email/text
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Answering technical inquiries via phone/email/text
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Follow up with dealers/reps on current inventory and booking opportunities
-
Answering technical bike inquiries
General sales inquiry communications
-
Minding general email inquiries
-
Assessing sales opportunities with general inquiries
Providing “boots on ground” retail industry feedback and information
Developing a strong understanding of the engineering and technology behind our products
Assisting in receiving and unpacking boxes
Self motivated and a problem solver
Maintaining an open, collaborative relationship with the office team and managers
What Knolly is looking for (Competencies)
B2C Communications Experience
Accountability
Background in Bikes or the outdoor industry
Critical thinking
MS Office and accurate data entry skills
A minimum of one year of sales or customer service experience or familiarity is an asset
Strong time management and organisational skills with the ability to work in an ever evolving environment
What can Knolly offer?
Tie and collar-free work environment
Extra special pricing on bikes and parts
Dog friendly office
(Applications close November 20th)
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MID-LEVEL INSIDE SALES
Here is what you’ll be doing:
Managing key accounts
Handling an existing dealer sales portfolio
Working alongside with the Sales/Marketing Manager in sales planning and business development
Creating and fulfilling sales inquiries using in-house ERP system
Increasing market penetration within existing dealers.
Driving sales growth, including targeting new dealers
Dealer liaison
-
Building relationships with dealers
Sales collections
-
A/R collections
General B2B and B2C sales communication
-
Answering product and sales inquiries via phone/email/text
-
Answering technical inquiries via phone/email/text
-
Follow up with dealers/reps on current inventory and booking opportunities
-
Answering technical bike inquiries
General sales inquiry communications
-
Minding general email inquiries
-
Assessing sales opportunities with general inquiries
Providing “boots on ground” retail industry feedback and information
Developing a strong understanding of the engineering and technology behind our products
Assisting in receiving and unpacking boxes
Self motivated and a problem solver
Maintaining an open, collaborative relationship with the office team and managers
What Knolly is looking for (Competencies)
Negotiation and closing skills
Accountability
B2B Communication Experience
B2C Communications Experience
Background in Bikes or the outdoor industry
MS Office and data organization skills
Demonstrated ability with excellent teamwork and collaboration skills and the ability to work with minimal immediate supervision.
A minimum of 3 years of sales or customer service experience
Strong time management and organizational skills with the ability to work in an ever evolving environment
What can Knolly offer?
Tie and collar-free work environment
Extra special pricing on bikes and parts
Dog friendly office
(Applications close November 20th)
