Frequently Asked Questions
- Where are Knolly frames made?
- Designed in Vancouver, BC and tested rigorously throughout Supernatural British Columbia. All frames are manufactured in Vancouver and the United States. Each frame utilizes European bearings made by the same company that makes bearings for Ferrari.
- Which size is correct for me?
- For fit we highly recommend consulting one of our expert dealers. Here is a good starting point:
- XS (under 5'4.) S (5'4.-5'7.) M (5'8.-5'11.) L(6'0.-6'4.) XL (6'4. and above)
- Do Knolly frames have a replaceable derailleur hanger?
- Yes, every Knolly frame has a replaceable derailleur hanger. In fact each frame uses a fully replaceable 9mm (3/8") thick derailleur hanger and disc mount
- What Front Derailleur can my Knolly utilize?
- Both the V-tach and Delirium-T can utilize a Shimano E-Type front derailleur like the Shimano FD-M770-E. This can be matched with an E-type compatible dual ring chain guide. For the Endorphin use a bottom or dual-pull front derailleur like the Shimano FD-M770 or SRAM front derailleur that has a 35mm clamp.
- What size seatpost does my bike take?
- All Knolly frames take a 31.6mm seatpost.
- What size quick release seat collar do I need for my Knolly frame?
- The seat collar size is 35mm and we recommend the Chromag seat collar which can be purchased with your Knolly Frame.
- How much seatpost insertion do I need?
- Knolly recommends a minimum of 4 inches or 100mm of post insertion into the frame.
- Why type of bearings does Knolly use?
- Please see the Engineering page for more information on bearings, pivots, and other hardware details.
- How should I setup the rear air shock sag?
- Start by putting your body weight in pounds into the main air chamber. So if you weigh 170 pounds put 170 psi into the rear shocks main chamber. Get on the bike with all your riding gear, including water in the Dakine Pack, now check suspension sag. To do this, pull the little O-ring up on the shock shaft; now get off the bike gingerly as to not upset that measurement. Once off the bike, measure how much shock shaft is exposed above the O-ring. For proper setup you should measure about 25-30% of sag from total stroke.
- How should I set up my rear shock? How should I torque my frames' bolts?
- Please see the Specs page of the individual frames for recommended shock settings and bolt torque specs.
- You specify certain travel forks for each model, what if I run a fork with more travel or a longer axle to crown measurement?
- By running a longer than recommended fork, it will slacken the angles and increase the standover. A general rule of thumb is for every inch of travel change equates to a degree of angle change. In addition you may void your warranty by using the wrong fork.
